FAQ's

Products

What is the typical dispatch time for in-stock items?

The typical dispatch time for in-stock items is usually within 1 to 4 business days if the order is placed before 2:00 p.m. PST on a business day.

Can I receive my order with express delivery by the end of the business day?

Yes, express delivery is available for urgent orders. If you place your order before 2:00 p.m. PST, available items can be delivered by the end of the business day.

What happens if the item I ordered is out-of-stock or marked as "Call for Price"?

Items listed as "out-of-stock" or "call for price" may not be readily available and typically require 3 to 8 business days for sourcing and dispatch.

Can I have orders with multiple products shipped separately?

Yes, we offer split shipping options for orders containing multiple items with different availability times. Additional shipping fees may apply.

Can Networking Corner facilitate centralized deliveries for multiple office locations?

Yes, we can arrange centralized order deliveries for multiple office locations. However, security verification and additional shipping fees may be required.

Are quoted prices inclusive of sales tax?

No, quoted prices do not include sales tax. Any applicable taxes will be calculated and added at checkout.

Can the price of an ordered item change after placing the order?

Yes, prices may fluctuate due to market changes. If a price adjustment is necessary after you place an order, we will notify you before processing the shipment.

What happens if an ordered item is unavailable?

If an item becomes unavailable, we may offer a functionally equivalent alternative. If you require a specific product and do not wish to receive substitutions, please consult our team for availability before placing your order.

Can Networking Corner cancel orders or limit quantities?

Yes, Networking Corner reserves the right to cancel orders or limit quantities in certain cases, such as order confirmation delays or product unavailability.

How often is product information updated on the website?

We strive to keep product details accurate, but updates may take 1 to 30 days based on market conditions, pricing, and stock availability.

Who should I contact for order, pricing, or availability inquiries?

For assistance, please reach out to our team at (410) 801 7801.

Condition

What does "Certified Refurbished" mean?

"Certified Refurbished" means the product has been inspected and tested and meets quality standards. It includes a 30-day replacement policy and a 30-day refund warranty.

Are all products Certified Refurbished?

No, Networking Corner offers both new and refurbished products. Check the product listing for details.

Do new and refurbished products have the same warranty?

No, new products may have a manufacturer warranty, while refurbished ones come with a 30-day replacement policy.

What should I consider before buying?

Certified Refurbished items are fully functional, but check the warranty and return policy before purchasing.

Do "Certified Refurbished" products have cosmetic imperfections?

Some of these products may have imperfections like minor scratches, but these don't affect performance.

How do I check a product's condition?

Product listings specify if an item is "New" or "Certified Refurbished".

Warranty & Return

What warranty do refurbished products have?

Certified refurbished products come with a 30-day replacement policy and a 30-day refund warranty from the delivery date.

What about service warranties?

Networking Corner does not guarantee service duration or uninterrupted, error-free operation.

Are users responsible for downloaded materials?

Yes, customers are fully responsible for any software, files, or data acquired through Networking Corner’s services. Any resulting system damage or data loss is solely the user's responsibility.

What are the limitations of liability?

We are not liable for any direct, indirect, or consequential damages caused by product use, misuse, or inability to use the product.

Do products come with a manufacturer warranty?

Some items include a 1+ year manufacturer warranty for returns, replacements, and support. Customers must contact the manufacturer directly for claims.

Are there exclusions in the warranty?

Yes, exclusions include software issues, missing accessories, customer-induced damage, and other limitations.

How do I report transit damage?

Report damages within 2 business days with photos. Keep the warranty card and invoice for claims.

Can I return a product if I change my mind?

Yes, returns are accepted within 30 days if the item is unused and in original packaging.

How long does a refund take?

Once the return is received and inspected, refunds are processed within 10 days.

How do I start a return?

Email [email protected] for an RMA number, then ship the item with proof of purchase.

Who pays for return shipping?

Customers cover all return shipping costs. A trackable method is recommended for returns.

Are there restocking fees?

Yes, a 25% restocking fee applies to non-blemished returns. In some cases, a 50% fee may apply.

When does a 50% restocking fee apply?

A 50% restocking fee applies if the packaging is opened or damaged. Additionally, if an item is returned as defective but is found to be fully functional upon inspection, the 25% restocking fee will apply instead.

What can result in replacement denial?

Returns may be denied if the product is damaged, tampered with, or doesn’t match the RMA form.

Are international returns accepted?

Yes, but customers must cover return shipping and follow the 30-day return policy.

Shipping

How can I track my package from Networking Corner?

Use the tracking number provided to monitor your shipment. If you experience any issues, wait a few days for all items to arrive. If problems persist, contact our shipping department for assistance.

What if my tracking number isn’t working?

If your tracking number isn’t updating, one of your packages may have been separated during transit. Allow a few days for all items to arrive. For damaged shipments, contact the carrier directly for resolution.

Does Networking Corner process orders on weekends or holidays?

No, we do not process or ship orders on weekends or major holidays. While we aim for same-day shipping, it is not guaranteed.

Payments

Are there any additional fees for specific payment methods?

We don’t charge extra fees for accepted payment methods, but your financial institution may have its own transaction fees. Check with them for details.

Can I use a debit card for payments at Networking Corner?

Yes, debit cards with Visa or MasterCard logos are accepted as credit card payments.

Is my credit card information secure?

Absolutely. We use industry-standard encryption protocols to protect your payment details and ensure secure transactions.

What information is needed for a bank or wire transfer?

You’ll need the recipient’s account number and banking details. Contact our customer service for specific instructions.

How do I know if my payment was processed?

Once your payment is successful, you’ll receive a confirmation email. Contact our customer service team if you don’t receive one or have any issues.

Order Status

How can I check my order status?

Log in to your Networking Corner account and visit the "Order History" section to see real-time updates on your order status.

What do different order statuses mean?

• Processing – Your order is being prepared.
• Shipped – Your order has been dispatched.
• Delivered – Your order has arrived.

Check "Order History" for more details.

Can I modify or cancel my order after placing it?

No, once an order is placed, it cannot be changed or canceled. Please double-check your details before confirming your purchase.

Why is my order still "Processing"?

If your order stays in "Processing" longer than expected, it may be due to stock availability or verification checks. Contact customer service for updates.

How long does it take for my order to ship?

Most orders move from "Processing" to "Shipped" within 1–3 business days. You’ll receive a tracking number once it ships.

My order says "Delivered," but I haven't received it. What should I do?

First, check with neighbors or family members. If you still can’t find it, contact the shipping carrier and our customer service for help.

Can I track multiple packages from the same order?

Yes! If your order ships in multiple packages, you’ll receive separate tracking numbers to track each one individually.